Frequently asked questions

Ordering Process:
Select products using "Add to Cart," then proceed to checkout from your shopping cart.

Payment Security:
Rest assured - our 100% secure payment processing is maintained by professional security experts.

Delivery Timeline:
Processing takes 1-3 business days, after which you'll receive shipping confirmation via email.

Order Tracking:
All purchases include tracking information.

Shipping Fees:
Costs vary by origin. Your exact fee appears when you enter your delivery address during checkout.

Multiple Item Shipping:
Most orders with multiple products are shipped separately.

Return & Exchange:
Our Guarantee:
Worn or washed? No problem! Enjoy free returns within 30 days for refunds or 180 days for store credit.
Refunds typically process within 10 business days of receiving returns (possible delays during high volume periods).

Free Gift Returns:
Keep free gifts only if you maintain promotional eligibility. Otherwise return them or pay their value.

Order Changes:
No modifications or cancellations after submission, but returns are accepted for full product refunds (shipping excluded).

Additional Help?
Browse our extensive FAQs for more details.
View all FAQs
Direct Support Options:
Reach us fastest at:
Email: joshuamildred17495@hotmail.com